FAQ
Where do you ship the watches from?
All watches are shipped directly from Seagull company warehouse in Tianjin,China.
Do I need to pay import fees in Europe?
We will declare the package as low value and gift on the custom declaration in order to lower tax/duties, but usually international orders are subject to Customs Duty and Tax regulations specified by the designated country, and are the sole responsibility of the customer. You may contact your local customs office for details.
What are the shipping times?
The delivery time frame for an order is divided into two parts:
|
Processing Time |
1-3 days |
|
Shipping Time |
5-10 days |
Which shipping carrier do you use?
All watches are shipped with DHL Express to ensure quick and safe delivery worldwide.
Do I get warranty on my watch?
All watches have a one year international warranty and 14 days return policy
How come your prices are so higher than most sellers?
We are the official global site of Seagull watches. We hope to offer more affordable quality timepieces and no-hassle service to our customers.
Do I pay for shipping outside of the EU?
We accept the orders worldwide, and all the shipping costs are covered by us. You always enjoy free worldwide shipment of your Seagull watches.